Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy for you to understand how we (Batch Brew Limited) collect, use, communicate and disclose, and make use of personal information in accordance with the General Data Protection Regulation ((EU) 2016/679) (the “GDPR”). This privacy notice sets out how we use your information in the course of operating our business and also sets out your legal rights in relation to the information we hold about you.

This privacy notice applies to our use of any personal information which we may collect from you through your use of this website, including any information you may provide when you purchase any product or service from us, sign up to our newsletters or take part in any competition or promotion sponsored by us. In addition, this privacy notice applies to our use of any information about you, which we may collect from you via face-to-face communication, post, phone, email, social media or any other means of communication (including any form of electronic communication).

The information we collect about you
We may collect, use and store a number of different kinds of personal information about you which we have grouped together as follows:

All data we hold about customers and suppliers is held in Cloud-based solutions that have comprehensive security standards.

We do not store credit card details or share customer details with any 3rd parties, unless it is required i.e. postal address, in order to fulfil our obligation to you and provide our service i.e. transactional purposes: We will use your personal information to manage transactions such as credit card payments for any products that you order from us or our agents, or for the fulfilment of such transactions (e.g. delivery).

We will only communicate with you via by email or post, if you have given us permission. When you sign up to Batch Innovations you are giving us permission to communicate with you via email. This will include

At the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

We will retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, use or modification.

We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles to ensure that the confidentiality of personal information is protected and maintained.

Your legal rights in relation your information
Under the GDPR, you have a number of legal rights in relation to the personal information which we hold about you. We respect your legal rights in relation to your information and aim to uphold your rights in everything we do. Your legal rights under the GDPR include the following:

How to contact us
You can unsubscribe from receiving information from us at any time. Simply click the ‘unsubscribe’ link on any email or by emailing johdi.dinsdale@batchbrew.co.uk, and we’ll update your preferences. This will not stop any service communications such as dispatch or renewal emails for the service we provide to you i.e. monthly subscription to Batch Innovations.

Please get in touch if you have any questions about how we use your information, or you wish to contact us about your legal rights, or if you have any complaints or feedback about our use of your information. Please contact us at any time by emailing johdi.dinsdale@batchbrew.co.uk

Please note that we may update this privacy notice at any time.